In short
- Top Rated needs Level 2, a 9+ Success Score, 4.7+ rating, 90% response, 40 orders, 20 clients and $10,000 earned, then a manual review.
- Fiverr Pro is a separate vetting of your professional record. You apply through a form, whether you are new to Fiverr or long-standing.
- Technical clients come back for tight scopes, checkable deliverables, written handovers and least-privilege access to their systems.
On this page
I started selling on Fiverr in June 2019 as a DevOps and cloud engineer, two years after a train accident in which I lost my right leg. In 2020 Fiverr made me Top Rated and admitted me to Fiverr Pro after vetting me in Cloud Computing. I have held both since, with a 5.0 rating across more than 1,500 client reviews.
The steps below are for reaching Top Rated and getting into Pro as a technical freelancer on Fiverr: DevOps, cloud, backend, security or data. The rules have changed since 2020, so every criterion below comes from Fiverr’s Help Center as checked on 11 November 2026, not from memory. The advice about clients comes from doing the work.
How Fiverr’s level system works now
Fiverr has four seller levels: New, Level 1, Level 2 and Top Rated. Your level is set by six metrics: Success Score, rating, response rate, completed orders, unique clients and earnings. These are the current thresholds:
| Level | Success Score | Rating | Response rate | Orders | Unique clients | Earnings | Manual review |
|---|---|---|---|---|---|---|---|
| Level 1 | 5+ | 4.4+ | 80% | 5 | 3 | $400 | No |
| Level 2 | 7+ | 4.6+ | 90% | 20 | 10 | $2,000 | No |
| Top Rated | 9+ | 4.7+ | 90% | 40 | 20 | $10,000 | Yes |
A few rules matter more than the table:
- Levels 1 and 2 are automatic. Once you meet all six metrics, Fiverr moves you up within 24 hours.
- Top Rated is not automatic. You must already be Level 2, meet the Top Rated numbers, and then pass a manual evaluation.
- Dropping below the bar starts a 30-day grace period. Level 1 and 2 sellers who don’t recover move to the level their metrics support. Top Rated sellers who don’t recover get a review rather than an automatic demotion.
- Some old metrics are gone. Fiverr says seniority, days without warnings, order completion rate and on-time delivery are no longer directly tied to your level. Late deliveries and cancellations still matter, because they feed the Success Score.
Behaviour counts too. A policy breach can put your levelling on hold, and accounts flagged for manipulation, such as links to multiple accounts, are excluded from the level system.
The Help Center’s benefits table shows what Top Rated adds: up to 30 Gigs (against 10 at Levels 1 and 2), Early Payout, priority support and faster payments, on top of Level 2 features such as paid consultations and showing top clients on your profile.
The Success Score decides most of it
The Success Score is a rating from 1 to 10 that only you can see. Fiverr scores each Gig and combines them, giving more weight to Gigs with more orders. Higher-value and more recent orders can count for more.
Each Gig is judged on six areas:
- Client satisfaction
- Effective communication
- Conflict-free orders
- Order cancellations
- Delivery time
- Value for money
Two details from the Help Center are worth knowing. The score is relative to other freelancers in your price range, so a 10 is not required. And some things do not count against you: unresponsive clients, and revisions, delivery extensions or partial refunds, which Fiverr judges by their effect on the client’s overall experience. Long periods without orders can lower the score.
For technical work, most of those six areas trace back to one habit: scoping before you accept. In infrastructure work the causes of cancellations are predictable: an order accepted before you knew the client lacked admin access, ran an unsupported version or wanted something the Gig never offered. Late deliveries are often DNS changes, certificate requests or vendor support tickets you didn’t allow time for. Ask first, and build the waiting into the delivery date.
Getting through the Top Rated review
To be considered, you need Level 2 status plus a Success Score of 9, a 4.7 rating, a 90% response rate and 40 completed orders, alongside the unique-client and earnings thresholds in the table above. Fiverr notes that some categories add prerequisites or mandatory skill tests before the review.
The evaluation team then looks at four areas:
- Professional skills: whether your delivered work matches the scope and complexity you advertise.
- Communication and service: responsiveness, and how clearly you set expectations on timelines, scope and revisions.
- Professional presence: how clear and complete your Gigs and profile are, and whether you use the intro video and portfolio.
- Compliance: your account activity and conversations, checked against the Terms of Service and Community Standards.
Timing is the part people misread. Fiverr checks eligibility daily and shows a banner when you are under review, but it prioritises categories it says need more Top Rated sellers. On 11 November 2026 the only Programming & Tech subcategory on that list was AI Development, with a 60-day timeframe, and you need at least 20 completed orders in a listed subcategory to get that priority. Outside the listed categories, Fiverr says it cannot estimate a timeframe. Seller Plus Premium members get priority in the queue.
If you are turned down, you get an email with the main reason, you stay at Level 2, and you can be reviewed again after 180 days if your metrics still qualify.
Practical preparation for a technical seller:
- Rewrite each Gig so a reviewer can see exactly what is in and out of scope, and which platforms and versions you support.
- Add a portfolio. Infrastructure work rarely screenshots well, so use redacted architecture diagrams, sanitised runbooks or code you own in a public repository. Get client permission before showing anything from client work.
- Record the intro video. It is named in the review criteria.
- Read your own order chats as a reviewer would. Anything that moves payment or contact off Fiverr is a problem.
How Fiverr Pro vetting works
Fiverr Pro is separate from the level system. It is a curated tier where Fiverr hand-picks freelancers for business clients, and you get there by application, not by metrics. Becoming Pro does not change your seller level: Pro freelancers stay in the level system and are measured on the same six metrics.
What Fiverr says about applying:
- Who can apply: any freelancer, new to Fiverr or long-standing. The application form asks you to have a Fiverr seller account first.
- Where: through the Pro application form linked from the Help Center. Categories open and close. On 11 November 2026 Programming & Tech was among the open categories, but not every subcategory is open at any given time, and you can ask to be notified when yours opens.
- What is assessed: your skills and professional experience. The form asks for your best work, notable clients, education and achievements.
- Format: applications must be in English, and there is no set number of notable projects.
- Timing: no published timeframe. Fiverr warns that some categories take longer and that volume can slow reviews.
- Cost: no membership fee. Pro orders carry the standard Fiverr commission.
Fiverr’s own application tips are specific: use the free-text fields to describe your business and any staff, link portfolio work for both Fiverr and outside clients, point to live results for your most high-profile business clients, share social profiles to speed up identity checks, and describe your workflow, including the software you use.
Once accepted, you get the Pro badge on your profile and Gigs, a place in the Pro catalogue, the option to request up to five recommendations from clients outside Fiverr, a work-history section on your profile, a Pro-only community, and Fiverr’s support if a Pro client is unsatisfied and cancels an order within 14 days. Converting an existing Gig to a Pro Gig goes through its own review of the Gig’s quality, your client communication and any past warnings.
Pro status has to be kept. Fiverr assesses client communication and satisfaction, adherence to its Terms of Service and Community Standards, responsiveness, on-time delivery and ratings, and can demote a Pro freelancer or place them on probation at its discretion.
Writing a Pro application for technical work
The workflow question is where technical applicants can stand out. Write it as a runbook, not a sales pitch:
- Discovery: what you ask before quoting, such as current architecture, access model, constraints and the definition of done.
- Access: how you get the minimum access needed, and how it is removed afterwards.
- Change plan: what you will change, in what order, and how you will roll back.
- Verification: how you prove it works, such as health checks, test runs or monitoring.
- Handover: what the client receives in writing.
Name your real tools: the cloud providers, infrastructure-as-code tools, CI systems and monitoring stacks you work with. A reviewer in your category will know whether the stack hangs together.
What technical buyers look for
Top Rated and Pro get you seen. What keeps business clients is how the work feels from their side. These habits map directly onto the Success Score areas and the Top Rated review.
Scoping before the order starts
Use the order requirements and pre-order messages to confirm the environment, the access you’ll need and what “done” means. For anything longer than a few days, send a custom offer with milestones; milestone payments are available at every level. A short scope note that the client approves in writing settles many disputes before they start.
Deliverables the client can check
Replace “set up CI/CD” with a statement the client can verify: the pipeline runs on every push to the main branch, deploys to staging automatically, needs an approval for production and has a documented rollback. Clear deliverables make the value-for-money and conflict-free areas of the Success Score easier to keep high.
Documentation as part of the delivery
Every delivery should leave the client able to run what you built without you: what changed, where configuration lives, how to roll back, what to monitor and who holds which access. It also makes the next order easier to win, because the client hires you again by choice, not because they are locked in.
Communication across time zones
Clients in other time zones need to know when you will reply. State your working hours in your profile and early in each order, batch your questions so one round trip answers them, and send a short written status at the end of your working day. Fiverr’s response rate threshold is 90% for both Level 2 and Top Rated, and responsiveness is part of the Top Rated review.
Security hygiene with client credentials
Technical clients are handing you access to production. Treat it the way their security team would want:
- Ask for the least access that does the job, and for a time limit. AWS’s guidance is to grant only the permissions a task requires.
- Never ask for root or owner logins. On AWS, ask the client to create an IAM role that you assume, with an external ID, instead of sending you access keys. AWS’s documentation on third-party access says to use a role and temporary credentials, not an IAM user’s long-term keys.
- Keep secrets out of chat. Agree on a password manager share or the provider’s own invite flow rather than pasting keys into messages.
- Close the loop. At the end of the job, list every account, key and SSH key you used, and ask the client to revoke them. Put that list in the handover.
Asking for less access than the client offered is one of the clearest signals of experience you can send.
Building repeat clients
Fiverr tracks repeat business separately. Your repeat business score compares you with other sellers in the same subcategory, based on clients who ordered again within the last 90 days and the share of your earnings that came from them. Only you can see it, it updates weekly, and sellers leading their subcategory with a score of 95 or more earn a repeat business badge. Days you set as away are left out of the 90-day window.
The practical routes to repeat work for a technical seller:
- Turn one-off fixes into managed operations. Once a client’s infrastructure is stable, offer ongoing maintenance: patching, backup checks, alert handling and a monthly report. Fiverr subscriptions are available from Level 1.
- Tell clients what else you do. Fiverr’s own advice is to mention related services during an order. A client who hired you for a migration may need monitoring next.
- Get feedback before you deliver. A check-in halfway through catches misunderstandings while they are cheap to fix.
Several of my clients in the US, Europe and Asia have kept me on ongoing managed operations since 2020. That kind of work is where the documentation habits above pay off, because each month starts from what you wrote down the month before.
From freelancer to company
Many full-time freelancers eventually form a company: to sign contracts in a company name, to invoice direct clients properly, to hire, or to separate business and personal money. I founded NoDowntime Technologies in March 2022, and it is now a free zone company licensed by IFZA in Dubai. If you are considering the same route, I’ve written a separate guide to setting up a Dubai free zone company.
Two things to keep straight when you do it:
- Fiverr’s rules don’t change because you have a company. Fiverr’s Pro guidelines say that offering or accepting payment outside Fiverr is prohibited, breaches its Community Standards and puts accounts at risk of permanent suspension. Pro freelancers may talk to clients on outside tools, but should document those conversations and share them on the platform.
- Keep the two channels separate. Work you win outside Fiverr runs through your company’s own contracts and invoices. Work that started on Fiverr stays on Fiverr.
A company also changes how money moves, and currency conversion and payout fees add up at scale. I’ve covered that in international payments and forex fees.
Clients you meet outside Fiverr will want proof of your record. Pro’s client recommendations help, and so do references elsewhere; mine are on the recommendations page.
The path to Top Rated and Pro
- Know the current Top Rated bar: Level 2, Success Score 9+, rating 4.7+, 90% response rate, 40 orders, 20 unique clients and $10,000 earned, then a manual review.
- Protect the Success Score by scoping before you accept and building waiting time into delivery dates.
- Prepare for the review with clear Gigs, a portfolio, an intro video and clean order chats.
- Apply to Pro separately, with a runbook-style workflow and links to live work for business clients.
- Ask for least-privilege, time-limited access, never root, and have everything revoked at handover.
- Turn finished projects into managed operations and subscriptions.
- When you form a company, keep Fiverr work on Fiverr and direct work under your own contracts.
Sources
- Understanding Fiverr's freelancer levels (Fiverr Help Center) help.fiverr.com
- Top Rated freelancers (Fiverr Help Center) help.fiverr.com
- Success score (Fiverr Help Center) help.fiverr.com
- Repeat business score (Fiverr Help Center) help.fiverr.com
- How to become a Fiverr Pro freelancer (Fiverr Help Center) help.fiverr.com
- Being a Pro freelancer: Guidelines and responsibilities (Fiverr Help Center) help.fiverr.com
- Fiverr Pro application form fiverr.formtitan.com
- Access to AWS accounts owned by third parties (AWS IAM User Guide) docs.aws.amazon.com
- Security best practices in IAM (AWS IAM User Guide) docs.aws.amazon.com